Over 200 people are killed each year in accidents at work in the UK and over one million people are injured. Over two million people suffer illnesses caused by, or made worse by, their work. For manufacturers, thorough health and safety training can make the stark, crucial difference between business sustainability or business prosecution and subsequent closure.
Research by Deloitte is projecting that millennials will make up 75% of the global workforce by 2025 and yet, worryingly, it is this majority who are admitting to having not read or understood the health and safety legislation within their workplace.
Who are Millennials?
The most common definition puts millennials as being born between 1980 and the early 2000s. The oldest millennials are in their early 30s, and the youngest are only a few years away from entering the workforce.
Ultimately, it’s the responsibility of employers to ensure that they are supplying staff with the necessary information and guidance to allow them to work in an appropriate manner.
For business owners, it can be difficult to know whether employees have actually read their handbooks and are up to speed with the company’s health and safety policies.
To make sure young people are following the correct procedures, companies must consider introducing innovative techniques to cater for this digital generation.
In many ways, millennials can be thought of as less an age group in this case and more a mindset – with a keen focus on being mobile, faster or in real-time, always connected, efficient and more intuitive.
In the past few years, companies across all industries have rushed to use digital to deliver experiences that exceed their customers’ expectations. Today, companies are quickly realising that they need to think in that way with their workforce, too.
On average, millennials are checking their devices nine times every hour and so attracting, retaining and, importantly, keeping top-talent safe depends on delivering experiences that engage them in a way that resonates and sticks. This is sometimes hard to do when it comes to the millennial generation.
Sometimes referred to as ‘digital natives’, millennials have grown up in an environment surrounded by digital devices and apps. It’s not unusual now to see toddlers as young as 18 months playing with smart phones and tablet computers. In the workplace, however, a millennial’s experience with technology can be disappointing – including their engagement with the company’s health and safety guidelines.
Forward-looking companies are now using mobile technology to engage their millennials. By implementing a mobile-first approach to workplace safety, organisations can identify, reduce and prevent workplace hazards faster and at a greater scale.
The right Learning Management System like Redware's Empowered allows you to publish mobile learning, or mLearning, which can improve users’ understanding and engagement with workplace safety, creating a more universally safe environment for all workers.
Zero fatalities and zero serious injuries require all employees to be engaged and on board.
New mobile technology offers hope to us in getting there. The opportunities created by these new technologies are exceptionally well suited for the challenge as they expose our thinking to new mental frameworks. For safety programs, we can re-evaluate who they are built for and what they focus on delivering.
This technology now available in the workplace is built from a mobile-first mindset.
According to a Chambers of Commerce report, millennials state their "main sources for news are television (65%) and the Internet (59%)." This demonstrates the need to consume content through video. A millennial is much more likely to be interested in job aids they can refer to at the point of need rather than reading printed health and safety policy manuals and training materials.
Mobile, in-the-moment completion of safety-related tasks turn safe behaviour into a positive experience rather than a paper-heavy chore.
The way millennials use technology emphasises the need to step away from classroom training and put training into the hands of your employees, quite literally. Time and time again, employees report enjoying the convenience of taking training when it fits into their work schedule instead of having to wait for a scheduled classroom session.
Now, with mobile-enabled training employers are reaping even greater benefits from being able to train anytime and everywhere, from any device and in doing so, protecting their workforce.
For more tips on engaging mobile learners, explore these 5 tips to connect with workers on the move.