At Redware, we understand that the challenges facing automotive retail organisations are continuing to change at an unprecedented rate, and organisations within the industry also need to change rapidly to keep pace and deliver the outstanding customer experiences that will see them attract and retain customers.
Watch Redware's Josh Bunyan's presentation from the recent Advanced Engineering exhibition to discover how disruptive consumers are impacting on the automotive value-chain, and how you can create a competitive advantage from developing the skills to adapt to disruption.
In the highly competitive automotive retail sector, your own employees and staff working across your extended enterprise are the backbone of a successful business. What steps can you take to create a strong, empowered and engaged workforce?
With the automotive sector facing increasingly rapid change, the challenges dealers face are only likely to grow in the coming years. Now is therefore the time for both dealers and manufacturers to review their enterprise talent strategy and create one relevant and future-proof strategy that ensures their organisation is prepared for any future challenges.
While it is clear that digital technology will transform the automotive industry, there are a number of associated challenges that need to be addressed by industry and government leaders to unlock the substantial benefits it offers.
Those engaged in the automotive business are continually contemplating alternative methods to stay one step ahead of the competition. Automotive retail is a highly competitive market and one of the most effective modes of establishing and maintaining your advantage is creating exceptional customer experiences. So how do you engage your dealership network to improve customer experience in automotive retail?
The automotive retail market is currently in a state of flux, both in the UK and worldwide. Some traditionally large markets appear to be in decline while smaller ones are gaining ground.
In today’s volatile automotive retail market, it is becoming more important than ever to deliver exceptional customer experiences throughout the consumer journey. As well as increasing learning access and flexibility within your organisation, mobile learning devices can be used to improve the customer experience in a number of different ways.